Job Data

Job Title:
Department:
Supervisor:
Pay Class / FLSA Status:

Shop Helper
Service Department
Service Manager
Hourly / Non-Exempt

• Provides assistance to all employees of the service department.

• Helping Service Personnel
• Customer Service

1. Helping Service Personnel
   • Ability to accept and follow directions.
   • Help Service Department employees to run an efficient and customer oriented department.
   • Wash Motorcycles. Ensure they are cleaner than when customer dropped them off.
   • Assist Technicians with keeping the service department clean and organized.
   • Assist with new motorcycle un-crating and set-up.
   • Maintain and periodically check inventory of charged motorcycle batteries.
   • Re-fill stock of oil, electrolyte material, or other supplies, as needed.
   • Assist technicians or other dealership personnel, when asked.
2. Customer Service
   • Greet external customers immediately, in a courteous and friendly manner.
   • Handle requests quickly, and courteously.
3. Other Duties
   • As Assigned

• None

• Ability to accept and follow directions.
• Demonstrated willingness to work flexible hours.

• The noise level in the work environment is usually loud.
• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, handle tools, and lift 40 lb. of material.

• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.