Job Data

Job Title:
Department:
Supervisor:
Pay Class / FLSA Status:

Receptionist
Administration
Office Manager
Hourly / Non-Exempt

• Assists the office personnel of the dealership by answering the telephone, transferring calls, and taking messages for all dealership personnel. Assists office staff by typing letters, and filing records.

• Customer Service
• Administration

1. Customer Service
   • Provide courteous, prompt and accurate telephone answering service for all dealership personnel.
   • Handle telephone transactions quickly, and courteously. Welcome customers to the dealership and provide assistance to them providing information, recording messages or forwarding calls.
   • Greet internal and external customers immediately, in a courteous and friendly manner.
2. Administration
   • Provide high quality assistance to office personnel to ensure a smooth running and productive office environment.
   • Prepares letters, reports, financial contracts, and other correspondence using word processor.
   • Opens all mail and routes it to appropriate dealership personnel.
   • Orders office supplies.
   • Maintain clean efficient office facilities.
3. Other Duties
   • As Assigned

• None

• Treat all employees and customers fairly, courteously, and with dignity.

• Must possess a positive attitude & pleasant speaking voice.
• Demonstrated ability to type 40 words per minute.
• Must maintain a professional appearance & a neat, well organized work area.

• Frequently works on a computer or doing other “close vision” work.